FAQ's
1. What is Arvilo?
Arvilo is a lifestyle brand offering premium-quality products at affordable prices. We focus on elegance, durability, and a smooth shopping experience.
2. Where are your products sourced from?
We work with trusted manufacturers and suppliers who follow strict quality standards. Every product is carefully inspected before dispatch.
3. How long does delivery take?
Delivery usually takes 4–8 business days depending on your location.
You will receive a tracking link once your order is shipped.
4. Do you offer Cash on Delivery (COD)?
Yes, we offer COD on most orders across India.
5. How can I track my order?
Once your order is dispatched, you will get an email/SMS with a tracking link.
You can also check your order status from the “Track Order” page on our website.
6. What payment methods do you accept?
We accept:
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UPI
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Debit/Credit Cards
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Net Banking
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Wallets
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Cash on Delivery (COD)
7. What if I receive a damaged or incorrect product?
Don’t worry! If your item arrives damaged or wrong, contact us within 48 hours with an unboxing video, and we’ll quickly arrange a replacement or refund.
8. What is your return/refund policy?
We offer easy returns for eligible products.
To know more, visit our Return & Refund Policy page or contact support.
9. How do I cancel my order?
Orders can be cancelled only before they are shipped.
Contact our support team as soon as possible for cancellation assistance.
10. Are your products guaranteed?
Yes, all Arvilo products come with a quality assurance guarantee.
If you ever face an issue, we’re here to help.
11. How do I contact customer support?
You can reach us anytime at:
📧 support@arvilo.com (or give me the email you want to use)
📱 Instagram DM (optional—tell me if you want this added)
12. Do you offer discounts?
Yes! We regularly provide special deals and festival offers.
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